How to Claim Your Home Insurance with Aviva Canada: A Step-by-Step Guide for Hassle-Free Claims

 

Aviva Canada office

Home insurance is a crucial protection for homeowners in Canada to safeguard their valuable assets from damages, loss, or theft. Aviva Canada is one of the leading home insurance providers in Canada, with products covering various risks, including fire, water damage, theft, and more. However, filing a home insurance claim can be overwhelming and stressful, especially if you're not familiar with the process. In this article, we'll explore the step-by-step guide on how to claim your home insurance with Aviva Canada, making the process smoother and hassle-free.

Step 1: Contact Aviva Canada

The first step to filing a home insurance claim is to contact Aviva Canada as soon as possible. You can reach them by phone, email, or online, depending on your convenience. Make sure to provide them with all the necessary information regarding the claim, such as the date, time, location of the incident, and any relevant details about the damages or loss. They'll guide you through the entire process and answer any questions you may have.

Step 2: Document the damages or loss

Once you've contacted Aviva Canada, it's crucial to document the damages or loss to your property. Take pictures or videos of the affected area and any damaged or missing items, and keep any receipts or bills related to the incident. This documentation will help Aviva Canada assess the damages accurately and process your claim faster.

Step 3: Prevent further damages

In case of water damage, fire, or any other critical incident, take immediate measures to prevent further damages to your property. This can include shutting off the water supply, covering the damaged area with a tarp, or calling emergency services if necessary. However, make sure to prioritize your safety and avoid putting yourself in harm's way.

Step 4: Meet with Aviva Canada's adjuster

After you've documented the damages and taken necessary steps to prevent further damages, an adjuster from Aviva Canada will contact you to schedule a visit to your property. They'll assess the damages and losses, verify your documentation, and provide you with an estimate of the repair costs. Make sure to be present during this meeting and ask any questions or concerns you may have.

Step 5: Review and approve the estimate

Once the adjuster has provided you with an estimate of the repair costs, review it carefully and ensure that all damages and losses are accounted for. If you have any questions or disputes, discuss them with the adjuster and try to reach an agreement. Once you're satisfied with the estimate, sign it, and send it back to Aviva Canada.

Step 6: Receive your claim payment

After Aviva Canada has received and approved your estimate, they'll process your claim payment. The amount you receive will depend on your policy's coverage, deductible, and any other factors that may affect your claim. The payment will be made to you or any relevant service provider, depending on the repair or replacement needs.

In conclusion, filing a home insurance claim with Aviva Canada can be an intimidating process, but following these steps can make it more manageable and less stressful. Remember to contact Aviva Canada as soon as possible, document the damages or loss, prevent further damages, meet with the adjuster, review and approve the estimate, and receive your claim payment. By doing so, you'll get the most out of your home insurance policy and protect your valuable assets effectively.